Product Operations Manager

Responsibilities

• Lead and support the team to ensure efficient stock movement from truck to shelf
• Ensure products are well-organized, visually appealing, and easy for customers to shop
• Supervise back-of-house operations, markdowns, promotions, and stock flow
• Analyze sales results and reports to identify trends and improve performance
• Direct visual presentation activities and seasonal collection changes
• Manage store opening and closing procedures and support daily operations
• Recruit, train, and develop team members through clear goals and continuous feedback
• Promote a safe work environment and lead health and safety activities

Requirements

• 2 to 3 years of retail management experience
• Flexible availability, including early mornings (starting at 6 a.m.), evenings, and weekends
• Strong leadership, organizational, and communication skills
• Bilingualism in English and French (mandatory for Quebec locations)
• Ability to stand for long periods and lift up to 40 lbs

Preferred Qualifications

• Post-secondary diploma or equivalent experience

About the Company

Indigo is a destination for books, ideas, and well-designed lifestyle products. We believe in the power of stories and aim to create an inspiring environment for our customers and a space where our team members can thrive. Our mission is to encourage the world to read and enrich the lives of those who love to read.