Product Operations Manager

About the Company

EliseAI is improving the industries that matter most: housing and healthcare. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate our mission.

Responsibilities

• Translate product requirements into clear, buildable workflows through specs, diagrams, and edge-case definition
• Conduct thorough discovery sessions with new clients to understand their needs and requirements
• Drive launch readiness and coordinate cross-functional stakeholders through release
• Own enterprise implementation readiness, including migrations, permissions, templates, and configurations
• Lead post-launch follow-through to ensure issues are identified, resolved, and learned from
• Use SQL and internal tools to analyze product usage, adoption, and workflow health
• Synthesize data across multiple channels to act as the Voice of the Customer
• Build and scale product operations processes, including monitoring and issue resolution
• Manage product compliance requirements and collaborate with Legal

Requirements

• Experience in product operations, management consulting, or related operational roles in high-growth tech companies
• Working proficiency in SQL and comfort driving independent analysis
• Proven ability to manage complex, cross-functional initiatives in ambiguous environments
• Strong written communication skills, including specs and process documentation
• High attention to detail with strong ownership and follow-through
• Willingness to work in person at our office 4-5 days a week

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend
• Collaborative in-office environment with all meals covered
• Unlimited vacation and paid holidays
• Relocation packages available