Product Operations Lead

Responsibilities

• Lead the end-to-end delivery of Premium Experience builds, ensuring quality, budget, and timelines are met
• Manage suppliers, contractors, agencies, and seasonal coordinators to drive performance and accountability
• Oversee project planning, procurement, and feasibility for new and existing Premium Experience products
• Coordinate on-site logistics, including bump-in/bump-out, production schedules, and asset management
• Partner with designers, caterers, and stakeholders to align operational and F&B requirements with build delivery
• Own compliance and OH&S processes, ensuring all regulatory, safety, and accessibility requirements are met

Requirements

• Experience delivering complex event builds or temporary infrastructure projects
• Strong supplier and stakeholder management skills with a proven ability to drive outcomes
• Solid project management capability across multiple priorities and timelines
• Highly organized with strong operational, logistical, and budget management skills
• Working knowledge of compliance, OH&S, and event/site regulations
• Ability to thrive in fast-paced environments with a hands-on, solutions-focused approach
• Flexibility regarding working hours and arrangements during the summer months (November – February)
• Ability to hold or obtain a current Police Check and Working with Children Check

Benefits

• Career development with formal education and on-the-job training opportunities
• Tickets to the Australian Open
• Monthly health and wellbeing activities with access to CorePlus Pilates
• Onsite gym, tennis facilities, and free onsite car parking
• A range of discounts from sponsorship partners

About the Company

Tennis Australia is one of the largest sporting organisations in Australia, dedicated to creating a more playful world through tennis. From grassroots programs to Grand Slams, we bring people together and inspire communities through the power of sport.