X
Posted 8 hours ago
Product Manager
XenditProduct Manager - User & Accounts
Requirements
3-5 years Product Management experience, FinTech or Payments industry experience, Technical architecture understanding, Stakeholder management skills
Skills
Product ManagementFintechPayments
About the role
Responsibilities
- Define the vision, strategic goals, and execution roadmap for optimizing the end-to-end Merchant Account Lifecycle
- Balance Merchant Experience needs with strict requirements mandated by Risk, Fraud, and Compliance policies (e.g., KYC/AML)
- Collaborate with Risk and Compliance teams to design product processes with minimal friction
- Lead product discovery through merchant feedback, data analysis, and user research
- Translate strategic goals into actionable Product Requirements Documents (PRDs) and user stories
- Act as a liaison between Engineering, Design, Customer Success, Marketing, Risk, and Compliance
- Communicate product progress and the rationale behind complex trade-offs to senior stakeholders
Requirements
- 3-5 years of Product Management experience focusing on customer/merchant lifecycle, growth, or PLG
- Experience within FinTech, Payments, or a high-compliance industry
- Ability to understand technical architecture and integration points
- Strong organizational skills to prioritize conflicting demands from multiple stakeholders
- Demonstrated ability to build consensus across large, interdependent organizational structures
Preferred Qualifications
- Direct product management experience in regulated industries balancing UX with Compliance/Risk/Fraud requirements
- Background in engineering or computer science
- Specific experience optimizing Onboarding, Activation, and Offboarding stages
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Xendit · Jakarta
