Product Manager - Marketing, Senior Associate

Responsibilities

• Partner with the Product Lead to identify new product opportunities through user research and discovery
• Support the day-to-day coordination of the content ecosystem to ensure alignment with business priorities and marketer workflows
• Manage day-to-day operations across vendor platforms including Writer.ai, Canva, and Moveable Ink
• Write requirements, epics, and user stories to support agile product development
• Analyze, track, and evaluate product metrics across the entire development lifecycle
• Build and maintain strong working relationships with stakeholders across marketing, technology, legal, and compliance
• Support the collection of user research and journey mapping to inform the strategic product roadmap

Requirements

• 3+ years of experience in product management or a relevant domain area
• Proficient knowledge of the product development lifecycle
• Experience in product discovery and requirements definition
• Proven stakeholder management skills across cross-matrix organizations
• Excellent communication skills with the ability to document requirements in agile story form

Preferred Qualifications

• Hands-on experience with AI content generation or dynamic personalization platforms
• Familiarity with creative production workflows and content governance processes
• Experience working in agile environments using tools like Jira
• Experience working alongside legal, compliance, or risk functions in a regulated industry
• Exposure to AI-assisted content tools and responsible AI considerations

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our Consumer & Community Banking division serves customers through personal banking, credit cards, mortgages, and more, focusing on creating engaged, lifelong relationships.