Product Manager, GTM Automation

Responsibilities

• Own the strategy and roadmap for AI-powered products
• Identify automation opportunities rooted in user pain and business outcomes
• Partner with ML engineers, data scientists, and researchers on model goals and data strategy
• Design and run experiments to test ideas and learn quickly
• Define product behavior across success paths, failures, and edge cases
• Set and own metrics for accuracy, safety, latency, reliability, and user trust
• Collaborate with legal, security, and compliance to ship responsible AI

Requirements

• 7 to 10 years of product management experience
• Proven track record shipping AI or ML-driven products
• Deep technical intuition around machine learning systems, training loops, and data pipelines
• Experience running structured experiments like A/B tests and offline model evaluations
• Hands-on experience with LLMs, multimodal models, or applied generative AI
• Experience working in scaled, high-stakes, or regulated environments

Preferred Qualifications

• Technical or analytical background
• Domain knowledge in GTM processes (lead-to-opportunity, customer lifecycle tracking)
• Domain knowledge in GTM tooling (CRM, outreach, CPQ, data enrichment)

About the Company

Block builds simple, powerful tools that make progress towards an economy that’s truly open to all. Our brands include Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.