Product Manager - Claims & Disputes

Responsibilities

• Develop a product strategy and vision that delivers significant value to customers
• Manage discovery efforts and market research to integrate customer solutions into the product roadmap
• Own and maintain a product backlog that supports the overall strategic roadmap and value proposition
• Build frameworks to track key success metrics, including cost, functionality, risk posture, and reliability
• Act as the voice of the customer to guide successful product launches and ensure top-tier client experiences

Requirements

• 5+ years of experience in product management or a relevant domain area
• Advanced knowledge of the product development life cycle (PDLC)
• Expertise in design principles and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, and strategic development

Preferred Qualifications

• Demonstrated prior experience working in a highly matrixed, complex organization

Benefits

• Competitive total rewards package including base salary and discretionary incentive compensation
• Comprehensive health care coverage
• Retirement savings plans
• Tuition reimbursement and mental health support
• Financial coaching and backup childcare options

About the Company

JPMorgan Chase & Co. is a leading global financial services firm. Our Consumer & Community Banking division serves millions of customers through a wide range of financial services, including personal banking, credit cards, and mortgage solutions. We are committed to creating lifelong relationships and putting our customers at the heart of everything we do.