Product Manager - Claims & Disputes

Responsibilities

• Develop a product strategy and vision that delivers significant value to customers
• Manage discovery efforts and market research to uncover and integrate customer solutions into the product roadmap
• Own, maintain, and develop a product backlog to support the overall strategic roadmap and value proposition
• Build frameworks to track key success metrics, including cost, functionality, risk posture, and reliability
• Act as the voice of the customer to guide successful product launches and ensure top-tier client experiences

Requirements

• 5+ years of experience in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, and strategic development
• Strong skills in requirements definition and value management

Preferred Qualifications

• Demonstrated prior experience working in a highly matrixed, complex organization

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our Consumer & Community Banking division serves customers through personal banking, credit cards, mortgages, and more, focusing on delivering industry-leading digital solutions and unparalleled customer satisfaction.