Product Manager

Responsibilities

• Manage existing Numbers and Inbound products focusing on cost management and operational optimization
• Drive the ideation, development, and launch of new product features and services
• Negotiate and manage carrier agreements and work directly with vendors
• Partner with Sales and Marketing to develop go-to-market strategies and gather customer data
• Draft technical requirements and serve as a Subject Matter Expert (SME) for internal development prioritization
• Lead market validation and customer discovery efforts for new initiatives
• Make data-driven decisions on product evolution based on customer interaction metrics

Requirements

• Bachelor's degree in a relevant field or 10+ years of professional experience
• 3-5 years of experience in product management
• Proven experience with US CLEC and SIP-based telecom networks
• Experience working within an Agile development workflow
• Strong written and verbal communication skills
• Ability to work collaboratively with cross-functional teams including engineering, UX, and sales

Preferred Qualifications

• Knowledge of telecom protocols such as SIP, RTP, G.7xx, SMPP, or WebRTC
• Experience with project management software like Monday.com
• Experience in early-stage startup environments with evolving directions

Benefits

• 100% company-paid Medical, Vision, and Dental coverage for employees and families
• Four weeks of PTO for all new hires, including a "PTO Embargo" to ensure uninterrupted rest
• "Mahalo moments" program providing additional time off for major life milestones
• 90-minute workout lunches and access to nutritional support

About the Company

Bandwidth is a global communications software company and Tier 1 network operator. We provide the voice, messaging, and emergency services infrastructure that powers the world's leading brands and applications.