Product Manager

Responsibilities

• Shape the future of the Whole Foods Market supplier experience by managing the migration from legacy tools to next-generation merchant capability systems.
• Synthesize supplier and merchant feedback and performance data to identify improvement opportunities and drive product feature decisions.
• Build and maintain dashboards to track key onboarding metrics, including activation rates, time-to-onboard, and error rates.
• Design and execute pilot programs with select suppliers to test new features, integrations, and workflows before broad deployment.
• Author and maintain critical product documentation, including business requirement documents (BRDs), feature briefs, and Standard Operating Procedures (SOPs).
• Collaborate with engineering, UX design, and operations teams to refine proposals into development-ready requirements.

Requirements

• 3+ years of product management experience.
• Experience managing technical products or online services.
• Experience leading cross-functional teams in the delivery of major new products or services.

Preferred Qualifications

• 5+ years of product management experience.
• Experience building business cases and analyzing cost/benefit scenarios.
• 2+ years of experience in supply chain, procurement, or vendor management.
• Proficiency in data analysis using tools such as Excel, SQL, or Tableau.
• Proven ability to manage complex product lifecycles from ideation through launch.

Benefits

• Competitive salary and sign-on payments.
• Restricted Stock Units (RSUs).
• Comprehensive health insurance (medical, dental, vision).
• 401(k) matching and paid time off.
• Parental leave and mental health support.

About the Company

The WFM Merchant Capabilities team is dedicated to unlocking and scaling the tools, systems, and experiences that empower Whole Foods Market merchants and suppliers to operate more effectively. We build end-to-end capabilities that drive efficiency and growth across the WFM ecosystem.