Product Management Senior Manager

Responsibilities

• Lead digital product strategy and execution, helping clients define and evolve their digital vision and customer experience goals.
• Manage product roadmaps, backlogs, and deliverables including customer personas, journey maps, and technology enablement.
• Utilize design thinking and product management principles to solve complex business problems.
• Oversee the implementation of product requirements for Point of Sale (POS) and commerce solutions.
• Use qualitative and quantitative research methods (e.g., Qualtrics, Adobe Analytics) to drive data-driven decision-making.
• Conduct lightweight prototyping using tools like Figma or Generative AI to test product designs.
• Collaborate with cross-functional teams, including technical architects, engineers, and designers, to build best-in-class digital solutions.
• Lead and coach engagement teams, managing client expectations and developing long-term professional relationships.

Requirements

• Bachelor's degree in Business, Computer Science, Information Systems, Design, or a related field (Master's degree accepted in lieu of some experience).
• 8 years of professional work experience.
• 7 years of experience in digital strategy, customer/user experience, or product strategy.
• 7 years of experience taking digital products from concept to market.
• 7 years of experience in product management, product owner, or digital strategist roles.
• 7 years of experience working with cross-functional teams (UX, developers, technologists).
• 7 years of client-facing experience in strategy consulting or a similar high-level corporate role.
• 7 years of experience in team leadership and management.
• 5 years of experience with agile management tools such as Jira, Azure DevOps, or Rally.
• 5 years of experience delivering omni-channel and customer experience strategy projects.
• Ability to travel domestically up to 80% to meet client needs.

Benefits

• Competitive base salary (approx. $261,248 per year).
• Comprehensive medical and dental coverage.
• Pension and 401(k) plans.
• Flexible vacation policy and designated EY paid holidays.
• Hybrid work model (expectation to work in person 40-60% of the time).
• Opportunities for continuous learning and transformative leadership development.

About the Company

EY is a global leader in assurance, consulting, strategy, tax, and transactions. We are dedicated to building a better working world by helping clients transform and operate through data and technology. We foster a diverse and inclusive culture where unique perspectives are valued and empowered.