Product Enablement Manager

About the Company

At August Health, our mission is to empower the essential work of caring for our elders. We provide a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.

Responsibilities

• Define the product enablement roadmap and build scalable onboarding resources
• Partner with Product Managers and Product Marketing to translate product updates into internal training programs
• Design and facilitate live training workshops and office hours
• Develop role-specific self-service content including videos, guides, and knowledge checks
• Define metrics for enablement effectiveness and optimize knowledge systems

Requirements

• Experience in product enablement, learning and development, customer education, or training
• Exceptional communication skills with the ability to simplify complex concepts
• Experience facilitating training sessions for groups of varying sizes
• Ability to build programs from the ground up in ambiguous environments
• Strong organizational and project management skills

Preferred Qualifications

• Experience at a SaaS startup or high-growth technology company
• Experience supporting Customer Success, Support, Implementation, or Sales teams
• Experience as an educator, trainer, instructional designer, or learning specialist
• Familiarity with healthcare, senior living, or electronic health record software
• Familiarity with billing or accounting software

Benefits

• 100% company-paid premiums for health, dental, and vision coverage
• Company contributions to HSA
• 2% 401(k) match
• Rightway Health Advocacy and Spring Health Mental Wellness services
• Flexible time off policy
• 100% paid family leave
• All-expenses-paid, in-person company offsites twice a year