Product Delivery Strategist

Responsibilities

• Own end-to-end delivery from scoping through launch, managing scope, timelines, and stakeholder communication
• Act as a mini-PM to clarify requirements, define scope, and drive execution across internal and external stakeholders
• Translate customer needs into solutions by mapping workflows and data to Tabs functionality
• Partner with product and engineering to identify gaps and inform the product roadmap
• Investigate and resolve customer issues by digging into customer environments and third-party tools like ERPs and CRMs
• Manage relationships with customer-side operators, finance leaders, and system admins
• Document learnings and create playbooks to scale team efficiency

Requirements

• 3+ years in implementation, solutions, customer onboarding, or technical project management in a startup or SaaS environment
• Proven ability to drive projects end-to-end in ambiguous environments
• Strong technical acumen with ability to reason about APIs, data flows, and integrations
• Excellent cross-functional communication skills for managing both customers and internal teams

Preferred Qualifications

• Familiarity with SQL or Python
• Experience with finance, accounting, or B2B operations workflows
• Exposure to ERPs, CRMs, or payment/tax systems (e.g., NetSuite, Salesforce, QuickBooks)
• Advanced spreadsheet skills in Google Sheets or Excel
• Prior forward-deployed engineering (FDE) style experience

Benefits

• Competitive compensation and equity
• Unlimited PTO
• Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
• Lunch and dinner provided
• Parental leave up to 12 weeks
• Tax free commuter and parking benefits
• 401k and voluntary insurances
• Free One Medical Membership