Procurement Services Team Lead

Responsibilities

• Manage the day-to-day activities and workloads of Buyers and Procurement & Logistics Processors
• Lead the community of practice for Buyers to share experiences, identify efficiencies, and ensure best practices
• Coach, mentor, and provide clear direction to staff to ensure high levels of collaboration and training
• Oversee operational issue resolution and ensure service delivery meets established Service Level Agreements (SLAs)
• Develop and communicate new procurement policies, procedures, and training materials
• Partner with Sourcing and Procurement Partnership teams to assess and deliver Faculty and Administrative Unit needs
• Monitor and report on key performance indicators (KPIs) and internal service metrics
• Identify opportunities for process enhancements and continuous improvement related to compliance and user experience

Requirements

• University degree in a relevant discipline or a two-year diploma in Purchasing Management
• Minimum of 4 years of related experience in procurement or supply chain management
• Expert knowledge of the end-to-end public procurement cycle
• Proven ability to lead a team and provide clear instructions to diverse skillsets
• Strong interpersonal, oral, and written communication skills
• Commitment to enhancing awareness and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Supply Chain Management Professional (SCMP) or equivalent designation
• ERP experience with Workday or Planon
• Demonstrated experience in business process optimization and planning
• Experience negotiating deals on behalf of academic or administrative units

About the Company

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. UBC is recognized as a leading employer in British Columbia and Canada, supporting a diverse community of students, faculty, and staff committed to shaping a better world through innovation and excellence.