Procurement Apprentice

About the Company

HELPLINE is a leader in user support outsourcing, reinventing the employee experience by placing artificial intelligence at the heart of its services. As part of the Everience group, HELPLINE covers the entire IT support value chain, including application support, asset management, and GRC.

Responsibilities

• Participate in supplier sourcing in France and internationally based on operational and commercial needs
• Contribute to the animation of the supplier panel
• Participate in the negotiation of framework contracts
• Assist in supplier registration for subcontracting categories (Intellectual Services and General Expenses)
• Perform annual evaluations of registered suppliers
• Implement strategies to reduce costs while improving service quality
• Establish reporting and KPI tracking to improve procurement efficiency
• Support the procurement team and internal clients on procurement practices and procedures
• Ensure compliance of purchase requests with internal processes
• Monitor the CSR commitments of suppliers

Requirements

• Bac +2/+3 degree specializing in Procurement
• Proficiency in Microsoft Office, particularly Excel
• Assertive and proactive personality
• Ability to work effectively in a team
• Fluent English for an international context

Benefits

• Health insurance covered at 50%
• 50% reimbursement of public transport costs
• Restaurant vouchers (face value €9.50, 60% employer-funded)
• Referral bonuses up to €1,000
• Dedicated training institute for skill development