Processing Coordinator

Responsibilities

• Manage and maintain application and document processing workflows within multiple software systems to ensure efficient operations and compliance.
• Develop and maintain expertise in the Perceptive Content imaging system, including troubleshooting and writing queries.
• Build and update DocuSign forms and manage technical integration between DocuSign, imaging systems, and PeopleSoft.
• Supervise Federal Work Study student employees, including hiring, training, and performance management.
• Manage transfer student monitoring via NSLDS and handle data imports/exports through financial aid applications like COD and ED Connect.
• Oversee outgoing communications, including routine mailings, missing information letters, and default avoidance efforts.

Requirements

• Associate's degree, preferably in business or technology.
• Three years of related work experience.
• Strong proficiency in Microsoft Office (Word, Excel, and Outlook).
• Strong working knowledge of document imaging systems.
• Excellent verbal and written communication skills.
• Ability to interact with students, parents, and staff calmly and graciously during difficult situations.

Preferred Qualifications

• Bachelor's degree.
• Working knowledge of DocuSign.
• Previous supervisory experience.

Benefits

• Medical, dental, and vision insurance.
• 403(b) retirement plan with up to 8% university match.
• Generous time off package.
• Tuition benefits for employees, spouses, and dependents with no payback requirement.

About the Company

Marquette University is a Catholic, Jesuit institution dedicated to the search for truth, the discovery of knowledge, and the development of leadership expressed in service to others. We prioritize student success and provide a supportive environment that invests in our employees' career journeys and personal wellbeing.