Process Manager

Responsibilities

• Define and implement governance for processes and work instructions across the Business Division
• Identify improvement opportunities and continuously optimize processes and workflows
• Ensure implementation and correct application of new processes and work instructions
• Monitor, evaluate, and further develop processes with a focus on quality and efficiency
• Collaborate with stakeholders across the business to drive progress in complex interfaces
• Anchor process governance in close interaction with the overall Business Continuity Management framework

Requirements

• Solid experience with process work, optimization, and implementation
• Experience working with governance, change management, and stakeholder management
• Ability to transform data and insights into targeted actions
• Analytical mindset with an end-to-end holistic approach to processes
• Strong communication skills to create support and collaboration across the organization
• Ability to take ownership and work independently

About the Company

Telenor focuses on creating fantastic connections between people and their customers through the latest solutions and efficient networks. As a workplace, we value innovation, knowledge sharing, and professional development within a highly skilled team.