Process Functional Consultant

Responsibilities

• Diagnose and evaluate existing processes to identify areas of opportunity.
• Document and standardize processes using BPMN or similar methodologies.
• Provide consultancy and support to leaders and operational teams for process redesign.
• Monitor KPIs and performance indicators to ensure operational efficiency and traceability.
• Foster continuous improvement and implement collaborative quality standards.
• Support the development of organizational capabilities and training.

Requirements

• Degree in Industrial Engineering, Quality, Administration, or a related field.
• Proven experience in continuous improvement, process consulting, or quality management.
• Proficiency in BPMN or similar process documentation standards.
• Experience with KPI analysis and data visualization tools.
• Strong command of Excel and experience using CRM systems.
• Knowledge of Agile methodologies and document control systems.
• Strong skills in problem-solving, social intelligence, and results orientation.

About the Company

Universidad Tecmilenio is part of a community dedicated to transforming lives through education. We believe in lifelong learning and provide a work experience centered on development, well-being, and purpose, helping individuals achieve their full potential.