Print Operations Specialist

Responsibilities

• Oversee end-to-end processing and deployment of marketing collateral and sales materials
• Operate UPS and ShipStation to ship, label, and track outbound packages
• Coordinate fulfillment for recurring orders, special events, and department-wide campaigns
• Prepare and ship comprehensive welcome kits for newly onboarded Hospitality Agents
• Coordinate with HR for business card printing, cutting, and packing
• Monitor the marketing and sales materials HUB and team inbox daily for new requests
• Maintain accurate monthly inventory counts of brochures, accessories, and branded items
• Proactively identify low-stock items and coordinate replenishment

Requirements

• 1–3 years of experience in fulfillment, print production, logistics, or sales operations support
• Hands-on experience with ShipStation, UPS WorldShip, or similar shipping platforms
• Bilingual proficiency (Spanish strongly preferred)
• Proficiency in Excel or Google Sheets for inventory tracking
• Strong attention to detail and organizational skills
• Ability to work cross-functionally with sales, HR, and marketing teams
• Comfortable leveraging AI tools to automate repetitive tasks

Preferred Qualifications

• Experience with SFDC or similar CRM/request management platforms

Benefits

• Medical, Dental and Vision Insurance
• 401k with company match
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups
• Monthly cell phone and internet stipend
• Tuition reimbursement up to $2,000 per calendar year

About the Company

SpotOn provides independent restaurants with tools to compete and win, ranging from award-winning point-of-sale systems to AI-powered profit tools.