Principal Technical Product Manager - Payments

Responsibilities

• Own the product strategy and roadmap for enterprise payments, including provider evaluation and long-term platform direction
• Lead discovery across business units to identify shared needs, dependencies, and opportunities for standardization
• Build business cases and evaluation frameworks to assess and select payment providers based on technical and regulatory requirements
• Make high-stakes prioritization decisions balancing user experience, technical constraints, and business value
• Partner with engineers and architects to define requirements and align execution across a complex ecosystem
• Develop and communicate a clear product vision using data and storytelling to influence stakeholders
• Define success metrics and continuously evaluate outcomes to refine strategy

Requirements

• Bachelor's degree in a related field or equivalent experience
• 10+ years of experience in Software Product Management or Product Ownership
• 3+ years in a Senior or Group Product Manager capacity
• 5+ years of experience working in payments within a complex, multi-stakeholder environment
• Deep expertise in payment gateways, provider selection, and regulatory considerations
• Experience owning enterprise platforms or shared services that serve multiple business units
• Strong strategic mindset with the ability to translate ambiguity into action

Preferred Qualifications

• Master's degree in a related field
• Experience in education technology
• Background in highly regulated industries such as fintech, banking, healthcare, or payroll

Benefits

• Medical, dental, vision, telehealth, and mental healthcare
• Health savings account (HSA) and flexible spending account (FSA)
• Retirement savings plan
• Flexible paid time off and flexible paid sick time
• 11 paid holidays and up to 12 weeks of parental leave
• Discounted WGU tuition

About the Company

Western Governors University (WGU) is a leading accredited online university dedicated to expanding access to higher education through online, competency-based degree programs. Founded by a coalition of U.S. governors, WGU pioneers innovative ways to learn in the 21st century, helping students graduate and build better futures for themselves and their families.