Principal Technical Product Manager

Responsibilities

• Own the end-to-end customer problem by defining the vision, strategy, and roadmap for Commerce Personalization across all Prime Video surfaces.
• Build coordinated intelligence systems to ensure personalized commerce interactions, such as ensuring declined offers stay declined and respecting customer journey stages.
• Partner with Applied Science and ML Engineering teams to implement reinforcement learning, multi-objective optimization, and unified customer representations.
• Drive organizational alignment by working with multiple teams to optimize shared customer outcomes over local metrics.
• Ship high-impact features continuously, using measurable results to prove impact on engagement and business growth.

Requirements

• Experience owning and driving roadmap strategy and definition.
• Proven track record in technical product management, program management, or engineering.
• Experience with end-to-end product delivery and managing feature tradeoffs.
• Experience leading engineering discussions regarding technology decisions and product strategy.
• Experience working effectively with science, data processing, and software engineering teams.
• Experience in designing experiments and performing statistical analysis of results.
• Experience owning and delivering end-to-end product strategy for ML/AI-powered consumer products.

Preferred Qualifications

• Experience driving direction and alignment across complex, cross-functional teams.
• Experience with subscription or commerce business models and LTV-based decision making.
• Familiarity with reinforcement learning, multi-armed bandits, or multi-objective optimization applied to personalization.
• Track record of shipping products that changed customer behavior at scale (100M+ users).
• Experience with experimentation design, causal inference, and long-term holdout measurement.

About the Company

Amazon is a global leader in e-commerce, cloud computing, and digital streaming. The Prime Video Commerce Personalization & Member Experience team sits at the intersection of content experience and the commerce engine, building the models and systems that determine how hundreds of millions of customers discover offers and subscriptions.