Principal Product Manager

Responsibilities

• Develop and communicate the product vision, strategy, and roadmap for Trust Hub
• Lead cross-functional teams through planning, design, development, and launch
• Collaborate with engineering and UX to translate customer needs into requirements
• Define key metrics and analyze data to inform product decisions
• Mentor junior PMs and conduct data-driven business reviews

Requirements

• 10+ years of product management experience in SaaS, IaaS, or PaaS
• Proven track record of leading successful product launches
• Strong analytical skills with quantitative and qualitative data
• Excellent communication and interpersonal skills
• Bachelor's in Computer Science, Engineering, or equivalent experience

Preferred Qualifications

• Experience building API and developer experience products
• Experience in telecommunications or regulated ecosystems

Benefits

• Competitive pay, equity plan, and corporate bonus
• Health care insurance and 401(k) retirement account
• Generous time off, parental leave, and wellness leave

About the Company

Twilio delivers cloud communications solutions to hundreds of thousands of businesses and empowers millions of developers to build personalized customer experiences. The company operates with a remote-first culture focused on global inclusion and connection.