Principal Product Manager, Diner Engagement

Responsibilities

• Define and execute the product strategy and roadmap for diner engagement and high-profile strategic partnerships.
• Partner cross-functionally with Business Development, Legal, and Finance to evaluate and capture enterprise partnership opportunities.
• Own end-to-end product development, using customer insights and data to prioritize investments and optimize outcomes.
• Collaborate with Design and Engineering to deliver intuitive, high-quality consumer experiences.
• Build and maintain trusted relationships with external partners to drive alignment on shared objectives.
• Establish success metrics and lead hypothesis-driven experimentation to optimize conversion and user retention.
• Communicate complex roadmaps and performance metrics to executive leadership and external stakeholders.

Requirements

• 8 years of product management experience with a strong focus on B2C products.
• Proven experience negotiating with partners and evaluating strategic partnership trade-offs.
• Expertise in managing marketplace product dynamics across scaled web and mobile ecosystems.
• Strong technical aptitude for handling API-driven integrations and complex ecosystem trade-offs.
• Experience defining product data success metrics and executing multi-platform user experimentation frameworks.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field.

Preferred Qualifications

• Experience managing product strategy for multi-million dollar consumer services, payment networks, or enterprise reward programs.
• Ability to advocate for user experience interests when negotiating with senior leadership and external stakeholders.

Benefits

• Generous paid vacation and time off for your birthday.
• Hybrid work flexibility with the ability to work from almost anywhere for up to 20 days per year.
• Comprehensive mental health support including company-paid therapy and Headspace subscriptions.
• Annual company-wide recharge week.
• Paid parental leave and volunteer time.
• Career growth opportunities including development dollars and leadership training.
• Private health, dental, life, and disability insurance.

About the Company

OpenTable is an industry leader with over 25 years of experience, helping millions of diners discover restaurants and empowering 60,000+ restaurant partners to thrive. As part of Booking Holdings, Inc., we use world-class technology to connect guests with the perfect dining experiences.