Principal Product Designer

Responsibilities

• Lead design for complex, high-impact product areas from early ambiguity through shipped product
• Turn enterprise marketing workflows into intuitive, fast, and trustworthy experiences
• Define UX patterns for AI-assisted work, including user direction and outcome review
• Partner with product, engineering, and customer-facing teams to shape user journeys and success metrics
• Create flows, prototypes, interaction models, and polished UI
• Evolve Gradial’s design system, product patterns, and interaction standards
• Use customer feedback, product data, and research to guide design decisions
• Spot UX gaps and turn them into high-leverage improvements
• Tell compelling product stories to align teams around design direction

Requirements

• 6-8 years of experience designing complex B2B, SaaS, enterprise, AI, or productivity products
• Strong portfolio demonstrating product thinking, systems thinking, and visual craft
• Deep understanding of UX fundamentals, information architecture, and accessibility
• Ability to work in ambiguity and turn loose problems into clear experiences
• Excellent communication and storytelling skills
• Experience partnering with technical and leadership teams

Preferred Qualifications

• Experience designing AI, automation, or martech products
• Experience building or scaling design systems in fast-moving environments
• Experience using research, product analytics, or UX audits to improve quality
• Experience working with highly technical, builder-oriented teams

Benefits

• Meaningful equity and competitive salary
• Comprehensive health, dental, and vision coverage
• Fast-paced environment with autonomy and ownership
• Real impact with zero bureaucracy
• 401K retirement plan and paid time off

About the Company

Gradial helps marketers and creatives move from idea to execution faster. Our platform turns intent into action, automating website updates, design system migrations, and ongoing content optimization while preserving brand integrity.