Principal, Partner Account Manager

Responsibilities

• Manage 360-degree relationships with a portfolio of SI, Regional, and Boutique Services Partners, overseeing revenue, delivery quality, and innovation.
• Develop and execute annual partner business plans, including account mapping and performance management against targets.
• Drive practice growth and go-to-market plans aligned with North America Sales and Services organizations.
• Identify solution and innovation opportunities within the partner ecosystem to support product and services strategy.
• Lead demand generation efforts and sourced opportunities through partner channels to drive new subscription revenue.
• Collaborate cross-functionally with Partner Sales, Partner Success, and leadership teams to ensure unified execution.

Requirements

• 8+ years of experience in Partner Management, Partner Development, Alliance Management, or Channel Management within a SaaS, Cloud, or AI company.
• 4+ years of experience developing and executing partner business plans that drive measurable revenue growth.
• 4+ years of experience managing complex partner relationships, including navigating delivery quality and escalations.
• Ability to travel 25% - 45% within the country.
• Strong strategic thinking, business development, and pipeline management skills.
• Excellent verbal and written communication skills with high emotional intelligence.

About the Company

Workday is a leading AI platform for managing people, money, and agents. As a Fortune 500 company, we are shaping the future of work by helping teams reach their full potential through innovative solutions and a culture rooted in integrity, empathy, and shared enthusiasm.