Posted 8 hours ago
Principal Associate, Process Manager - Dealer Management
Capital OnePrincipal Associate, Process Manager- Dealer Management
Perks & benefits
Health InsuranceMedical InsuranceFamily Medical Insurance
Requirements
High School Diploma or equivalent, 1+ year Microsoft Office or G Suite, 3+ years Process Management
Skills
Six SigmaAgile
About the role
Responsibilities
- Lead and own oversight of smaller process improvement work
- Collaborate with teammates on larger initiatives
- Collect data and use analytics to provide transparency to senior leadership
- Identify and implement process improvements for issue resolution and risk mitigation
- Track and resolve process breakdowns
- Develop and maintain formal process documentation, procedures, and flow diagrams
- Act as a subject matter expert to partner with project customers
- May lead a team and direct others on projects
Requirements
- High School Diploma, GED or equivalent certification
- At least 1 year of experience with Microsoft Office or G Suite
- At least 3 years of Process Management experience
Preferred Qualifications
- Bachelor’s Degree or military experience
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
- 1+ years of experience in Compliance or Risk Management
- 4+ years of experience in Process Management
About the Company
Capital One is a financial services company that offers a wide range of banking and credit products, committed to innovation and excellence in customer experience.
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Capital One · Plano