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Posted 12 hours ago
Principal Assistant
SpektrumPrincipal Assistant (Staff)
Requirements
3+ years professional experience, NATO account experience, ITSM tool experience, NATO Secret security clearance
Skills
ITSM
About the role
Responsibilities
- Manage and oversee the ITSM ticketing queue coming into the ECAM
- Participate in projects requiring software solutions, such as NASO
- Create Purchase Requisitions (PRs) within the financial system for software requests
- Monitor and distribute software license delivery to all NATO Divisions
- Interact with the Acquisitions (ACQ) team regarding ordering systems, software pricing, and process anomalies
- Ensure adherence to ECAM SLAs for timely software license delivery
Requirements
- At least 3 years of professional work experience
- Experience working on NATO-related accounts and familiarity with NATO processes
- Experience with ITSM tools and systems
- Keen attention to detail and strong task prioritization skills
- Valid National or NATO Secret personal security clearance
About the Company
Spektrum supports apex purchasers including NATO, UN, EU, and National Government and Defence with specialist services, including aerospace and defence sales, delivery, and operational subject matter expertise.
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Spektrum · Braine-l'Alleud