Principal Administrative Associate

Responsibilities

• Act as the primary coordination hub for agency field operations and manage critical communications
• Generate and manage service requests using the Information Public Sector system
• Monitor 311 and NYCEM alert systems for potential impacts like chemical spills or power outages
• Execute impact-based notification models to inform senior management of emergencies
• Draft situational reports for major events to maintain agency awareness
• Act as a central point of contact for facility alarms and field the Bureau of Police and Security hotline
• Monitor multiple radio frequencies and maintain operational documentation and call tracking logs
• Assist in the activation of specialized emergency response frameworks during weather events

Requirements

• Must be permanent in the Civil Service title of Principal Administrative Associate
• Ability to work the night shift (23:30-07:30)
• Baccalaureate degree and 3 years of progressive clerical/administrative experience (including 1 year in an administrative or supervisory capacity); OR
• Associate degree and 4 years of experience; OR
• High school diploma and 5 years of experience
• All candidates must possess at least one year of administrative or supervisory experience

About the Company

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution.