Prestige Customer Account Manager

Responsibilities

• Partner with key customers by building outstanding relationships in Premium and Influencer On Trade outlets.
• Deliver on key selling metrics including brand distribution, visibility, new business, and financial targets.
• Develop and manage sales and promotional brand plans aligned with commercial priorities.
• Act as the primary business contact for customers to deliver 360-degree solutions and resolve issues.
• Win new premium business listings while retaining and growing existing accounts.
• Collaborate with Marketing and Brand Ambassadors to execute prestige events and brand activations.
• Monitor and evaluate promotional activities against budget and conduct ROI analysis.

Requirements

• Proven experience in Sales within the Premium On Trade, Retail, or Hospitality sectors.
• A demonstrable track record of performance and delivering measurable results.
• Strong interpersonal, social networking, and relationship-building skills.
• Excellent analytical, planning, and time management abilities.
• Well-developed communication and presentation skills, including active listening.
• Creative thinking and an entrepreneurial mindset.

Preferred Qualifications

• Previous experience in brand activation within the premium spirits or hospitality industry.

Benefits

• Competitive pay package and retirement/pension plan.
• Competitive holiday and paid time off, including a dedicated volunteer day.
• Comprehensive health and wellbeing support, including medical, critical illness, and life insurance.
• Employee Assistance Programs and inclusive, family-friendly leave policies.

About the Company

Bacardi is the world’s largest privately-held international spirits company. With over 160 years of heritage and a portfolio of more than 200 brands, we are guided by our 3Fs culture: being Fearless, treating each other like Family, and maintaining a Founder's mentality.