Premium Sales and Service Coordinator

Responsibilities

• Assist the Director of Premium Sales and Service in generating sales and administering Premium Experiences Programs
• Prepare, issue, and verify Premium Seat contracts
• Oversee and maintain accounts receivable and client relationships
• Act as a liaison with internal departments including Box Office, Finance, and Marketing
• Manage client tickets using Archtics and maintain the client email database via Marketing Cloud
• Coordinate on-site premium experiences and client services for concert events
• Interface with VIP Club staff to ensure smooth venue operations regarding catering and concessions
• Conduct cold calls and prospecting for new clients using tools like ZoomInfo and LinkedIn Sales Navigator
• Assist in implementing marketing strategies

Requirements

• Associates degree required; Bachelor’s degree preferred
• 1-2 years of relative business experience
• Strong communication and customer service skills
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Ability to multi-task, problem solve, and work effectively in a team setting
• Highly organized with the ability to anticipate the needs of VIP clientele

Preferred Qualifications

• Experience in the hospitality or entertainment industry
• Social media savvy

Benefits

• Health: Medical, vision, dental, and mental health benefits including FSA/HSA options
• Yourself: Free concert tickets and generous paid time off
• Wealth: 401(k) program with company match and stock reimbursement
• Family: New parent programs, including caregiver leave and fertility/adoption support
• Career: Skill development through School of Live, tuition reimbursement, and student loan repayment
• Others: Volunteer time off and crowdfunding match

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We connect millions of fans with their favorite artists through groundbreaking innovations in ticketing, global venue operations, and concert promotion.