Pre-Sales Engineer - Bid Manager

About the Company

HELPLINE is a French Digital Services Company (ESN) that has been supporting IT departments and business units in their digital transformation projects since 1994. With 4,000 specialists and 20 locations across France and internationally, the company drives innovation through collective intelligence and an entrepreneurial spirit.

Responsibilities

• Identify client challenges and qualify needs during client meetings in collaboration with sales teams
• Contribute to the development of response strategies
• Build innovative solutions and tailored proposals (End user services, UX management, Data Analytics, etc.)
• Orchestrate resources involved in the pre-sales process (operations, marketing, legal, IT, etc.)
• Manage project P&L in coordination with the sales department
• Prepare and lead client presentations
• Ensure technological, economic, and competitive monitoring
• Oversee project startup and continuous improvement of offers

Requirements

• 5 to 10 years of significant experience in complex pre-sales projects
• Ideally experienced in Managed Services (Infogérance) and outcome-based contracts
• Strategic vision and leadership skills
• Ability to manage long-term sales cycles
• Fluency in English is a plus

Benefits

• Mutual insurance and 50% transport reimbursement
• Meal vouchers (€9.50 at 60%)
• €1,000 referral bonus
• CSE (Social and Economic Committee) benefits
• 2-week integration program, training, and mobility opportunities