Practice Support Manager

Responsibilities

• Oversee efficient administration of departmental matters including resource allocation and project management
• Collaborate with business services to manage firm-wide initiatives and support practice group strategies
• Partner with leadership to identify strategic opportunities such as lateral hiring and new client segments
• Develop and monitor key performance indicators for operational and financial performance
• Implement best practices for matter management, billing, and client service
• Drive execution of operational and process improvements
• Evaluate and recommend new legal technology tools and process automation
• Track and analyze practice-specific data to inform growth strategies
• Support talent development, recruiting, onboarding, and retention strategies
• Coordinate training, CLE programming, and mentorship initiatives

Requirements

• Minimum 5 years of experience in law firm business operations, consulting, or professional services
• Expertise in practice management, business development, or legal operations
• Familiarity with litigation practice operations and the litigation lifecycle
• Exceptional verbal and written communication and relationship-building skills
• Strong proficiency in Microsoft Office
• Deep understanding of the legal industry and current market trends
• Ability to handle sensitive information with discretion and professionalism

About the Company

Founded in 1943, Foley Hoag is an award-winning, international law firm that focuses on innovative industries and high-stakes litigation. With offices in Boston, Washington DC, New York, Denver, and Paris, the firm is known for its authentic collegiality and commitment to exceptional client service.