Practice Ops Supervisor I

Responsibilities

• Supervise and develop physician practice operations to ensure clinical efficiency, quality, and access.
• Coordinate administrative functions to maximize patient experience and ensure compliance with HR and regulatory policies.
• Oversee practice-wide operational and financial goals, including patient scheduling and supply management.
• Monitor key performance indicators (KPIs) and implement performance improvement initiatives using EMR dashboards.
• Manage front-end revenue cycle activities, including physician billing, copay collection, and charge monitoring.
• Lead and mentor staff through coaching, performance evaluations, and professional development.
• Ensure regulatory compliance with HIPAA, OSHA, and Article 28 standards, including participating in monthly tracer activities.
• Oversee the physical environment of clinical sites, interfacing with IT, facilities, and external vendors.

Requirements

• Bachelor's Degree or equivalent combination of education and experience.
• Minimum of 3 years of related professional experience.
• Proficiency in project management, including executing technical and operational activities with cross-functional teams.
• Strong data analysis skills with the ability to extract, evaluate, and summarize complex datasets.
• Proficiency in Microsoft Office (Word and Excel) or similar software.
• Excellent organizational, time management, and communication skills.
• Ability to lead and mentor teams in a fast-paced, interdisciplinary healthcare setting.

Preferred Qualifications

• Previous experience working within a physician practice.
• Experience in regulated healthcare settings with familiarity with Joint Commission requirements and standards.

About the Company

Columbia University is a world-class research institution dedicated to excellence in education, research, and clinical care. Our Radiology department provides cutting-edge diagnostic and interventional services within a collaborative and diverse professional environment.