Practice Operations Manager I

Responsibilities

• Lead and coordinate operational and administrative functions for assigned Radiology practices to ensure efficiency and high-quality patient experiences.
• Oversee Interventional Radiology (IR) patient coordination, including pre-procedure readiness, safety workflows, and procedural throughput.
• Develop and implement policies for patient scheduling, clinical space utilization, and staff optimization.
• Monitor key performance indicators (KPIs) and revenue cycle activities, including physician billing, copay collection, and authorization workflows.
• Manage staff through recruitment, performance evaluations, training, and professional development.
• Ensure regulatory compliance with institutional policies, HIPAA, and safety standards (e.g., OSHA, infection control).
• Facilitate communication between clinical sites, physicians, and administrative leadership.

Requirements

• Bachelor's Degree or equivalent combination of education and experience.
• 4 years of related professional experience.
• Strong project management skills, including planning and executing operational activities with cross-functional teams.
• Proficiency in data analysis, with the ability to extract, evaluate, and summarize complex data sets.
• High proficiency in Microsoft Office (specifically Word and Excel).
• Excellent oral and written communication skills for interacting with professional staff and senior leadership.

Preferred Qualifications

• Master's degree.
• Previous experience in physician practice management.
• Experience with EPIC and clinical workflow optimization.

About the Company

Columbia University is a leading research institution dedicated to excellence in education, research, and patient care. The Radiology department provides advanced diagnostic and interventional services within a collaborative healthcare network.