Practicante de Cobranza

Responsibilities

• Provide administrative support and facilitation for collection processes (Legal and Non-Legal).
• Capture management data into the Finasist system on a daily basis.
• Prepare daily portfolio reports and monthly delinquency, FPD, and restructuring reports.
• Conduct collection management through daily telephone calls.
• Send account statements to customers and provide expiration notices.
• Support Collectors with Customer Service requests.
• Manage legal files, including integration for external agents and tracking attorney activities.
• Review expenses and fees for external legal providers.
• Assist with inventory audits and remarketing folder backups.

Requirements

• Recent graduate or student in economic-administrative fields.
• Intermediate English proficiency.
• Intermediate to advanced knowledge of Microsoft Excel.
• Basic to intermediate knowledge of Power BI.

About the Company

Volvo Financial Services (VFS) is the captive financial arm of the Volvo Group, providing financial services and solutions that meet the evolving business needs of our customers. We are dedicated to innovation and supporting society in the adoption of sustainable transport and equipment solutions. At Volvo, we are committed to shaping the future of efficient, safe, and sustainable transport solutions.