Policy Specialist

Responsibilities

• Receive and review post-closing document packages for completeness
• Follow up with attorney partners regarding missing or outstanding items
• Monitor the policy email inbox for incoming documents and requests
• Prepare files for policy issuance by confirming vesting, legal descriptions, and required endorsements
• Generate and issue final title policies in accordance with company procedures and timelines
• Deliver final policies to appropriate parties and maintain accurate documentation
• Receipt and disburse wires from attorney partners following internal controls
• Perform monthly remittance discrepancy reviews to ensure accounts balance

Requirements

• Experience working in a high-touch customer service environment
• Experience in the closing industry, specifically reviewing HUDs and various closing documents
• Proficiency with Microsoft Office products
• Ability to work Monday through Friday, 9am–5pm
• Strong attention to detail and ability to multitask in a time-sensitive environment
• Excellent verbal and written communication skills