R
Posted 9 hours ago
Player Support Analyst
Rush Street InteractivePlayer Support Analyst
Requirements
1+ years Customer Service BPO experience, Bachelor's Degree or currently studying, Strong problem-solving skills, Assertive communication
Skills
customer service
About the role
Responsibilities
- Provide customer service via chats and emails
- Comply with all established internal protocols
- Validate and issue courtesies and retentions
- Review and report sports betting and casino activity
- Report accounts with suspicious activity
- Report interactions for reassignment to other teams
Requirements
- 1+ years of experience in Customer Service BPO
- Bachelor’s Degree or currently studying
- Empathy and assertive communication skills
- Basic industry knowledge
- Strong problem-solving skills
- Excellent collaboration abilities
About the Company
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, operating brands such as BetRivers.com, PlaySugarHouse.com, and RushBet.co.
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Rush Street Interactive · Bogota
