Planning/Project/Audit Administrator

Responsibilities

• Plan and schedule audits for customers in accordance with Business Assurance QMS and business procedures
• Manage the back-office certification process from contract receipt to audit notification
• Liaise with clients regarding suitable dates and service confirmations
• Allocate competent resources based on expertise, qualification, and workload
• Maintain and monitor service dates, man-days, and diary changes in SharePoint
• Arrange travel for resources, including visa applications and forex
• Manage and update scheme-specific databases and audit pack documents
• Handle client queries and complaints relating to services

Requirements

• National Senior Certificate (Matric Grade 12)
• Minimum 5 years of administrative experience
• Strong service industry background
• Experience in client and supplier liaison
• Experience working within a quality management system
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
• Excellent English communication skills (speaking, reading, writing)

Preferred Qualifications

• Project management experience
• Experience with small team involvement

About the Company

SGS is the world’s leading inspection, verification, testing and certification company, recognized as the global benchmark for quality and integrity.