PI Omnichannel Solution Architect

Responsibilities

• Define end-to-end omnichannel architecture aligned with business and enterprise standards
• Establish data models, identity frameworks, and integration patterns
• Architect and guide the implementation of Adobe Experience Platform (RT-CDP, AJO, and CJA)
• Integrate CRM, MDM, consent, and web/app event data to enable unified customer profiles
• Design event-driven and streaming architectures for real-time multi-channel activation
• Manage non-functional requirements including performance, scalability, security, and compliance
• Collaborate with business, product, and tech teams to drive architectural adoption

Requirements

• Proven experience in solution architecture within data and martech ecosystems
• Experience with Customer Data Platforms (CDPs) and omnichannel platforms
• Adobe stack certifications (AJO, CJA, and RT-CDP)
• Strong understanding of identity resolution, segmentation, and event-driven architectures
• Experience with APIs, cloud data platforms, and integration with CRM/MDM systems
• Knowledge of data governance and privacy compliance (GDPR)
• Experience working in global, cross-functional teams

About the Company

Roche is a global healthcare leader dedicated to advancing science to ensure access to healthcare for generations to come. With over 100,000 employees worldwide, we combine research, development, and diagnostics to deliver life-changing healthcare solutions.