Phlebotomist/Laboratory Technician

Responsibilities

• Lead day-to-day lab operations and maintain an organized, inspection-ready environment
• Manage lab inventory, supplies, and kit preparation across multiple studies
• Perform phlebotomy, specimen collection, and processing including centrifuging, aliquoting, and labeling
• Conduct point-of-care testing such as urine drug screens and pregnancy tests
• Assist with patient visits including vital signs, ECGs, and study-related procedures
• Handle specimen shipping per IATA guidelines and maintain detailed logs
• Record lab data accurately in electronic systems and ensure GCP, OSHA, and HIPAA compliance
• Support audit readiness and quality control efforts
• Partner with coordinators, investigators, and clinical staff to ensure efficient study visits

Requirements

• Certified phlebotomist in Maryland preferred
• Highly proficient in venipuncture including difficult draws and challenging sticks
• Experience with diverse patient populations including geriatric and pediatric patients
• Familiarity with medical terminology and basic laboratory procedures
• Comfort working with lab equipment, documentation, and regulated processes
• Strong attention to detail and ability to manage multiple responsibilities
• Proficiency with basic computer systems such as Excel, Outlook, and EMRs
• Team-first mindset with willingness to support broader research activities
• Excellent interpersonal skills for interacting with participants, providers, and sponsors
• Passion for improving patient outcomes through research

Preferred Qualifications

• Clinical research experience
• Experience handling specimen processing, shipping, or lab inventory

Benefits

• Competitive pay plus annual performance incentives
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and company holidays
• Opportunities for professional development and career growth

About the Company

Headlands Research is a leading network of advanced clinical trial sites founded in 2018. The company operates 20+ sites across the US and Canada, leveraging technology and support services to broaden outreach and participation in clinical trials.