Pharmacy Operations Manager

Responsibilities

• Manage the monthly production of approximately 500 home and travel medical kits, ensuring each kit contains the correct prescriptions.
• Develop, document, and continuously improve standard operating procedures (SOPs) for kit assembly and quality control.
• Oversee inventory management for prescription medications, OTC items, and packaging materials.
• Supervise, mentor, and evaluate production team staff, including pharmacy technicians and assembly personnel.
• Manage scheduling, workload distribution, and staffing needs to meet production targets.
• Maintain accurate records for prescription dispensing, lot tracking, and expiration date management.
• Track and report on key performance indicators (KPIs) such as kit accuracy rates, throughput, and cost per kit.
• Collaborate with clinical and member services teams to anticipate changes in kit requirements.

Requirements

• Bachelor's degree in Business, Healthcare Administration, Operations Management, or a related field.
• 5+ years of experience in operations, project management, or production management.
• Demonstrated ability to manage high-volume, detail-intensive production workflows.
• Strong leadership skills with experience managing cross-functional teams.
• Proficiency in data analysis and reporting, specifically with KPIs and operational metrics.
• Excellent organizational, communication, and problem-solving skills.

Preferred Qualifications

• Experience working in a pharmacy, pharmaceutical production, or regulated healthcare environment.
• Familiarity with pharmacy dispensing systems, prescription workflows, or medication management.
• Pharmacy Technician certification (CPhT) or general knowledge of pharmacy operations.

Benefits

• Excellent health and wellness benefits, fully covered by Atria, effective from date of hire.
• OneMedical membership for employees and dependents.
• Fertility and family planning support.
• Company-covered preventive health screenings.
• Fitness perks, including Wellhub +.
• 401k contributions with a 4% match after 6 months.
• Flexible Time Off.
• Continuing medical education (CME) and CEU support.

About the Company

The Atria Health Institute is a membership-based primary and specialty health care practice focused on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care. Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time.