Personal Lines Account Manager

Responsibilities

• Independently manage and service a personal lines book of business
• Respond to client inquiries regarding policy changes, billing, coverage questions, and claims
• Process policies, endorsements, renewals, applications, binders, and related documentation
• Maintain organized client files and follow-up activities within agency systems
• Coordinate with carriers to resolve claims and complex service issues
• Lead renewal review process and conduct proactive account reviews
• Analyze coverage forms and policies to ensure proper protection and identify gaps
• Support new sales opportunities generated from referrals and existing clients

Requirements

• 4+ years of experience in the insurance industry
• Active Property & Casualty (P&C) License
• Strong knowledge of personal lines coverage and industry standards
• Proficiency in Microsoft Office and agency management systems

About the Company

WalkerHughes Insurance is seeking an experienced Personal Lines Account Manager to independently manage an established book of business while delivering exceptional client service and driving retention.