Personal Injury Case Manager

About the Company

Block LLP is a rapidly growing plaintiff personal injury law firm dedicated to delivering exceptional results and exemplary service to our clients. Our culture is built around five core values: Vibrant Culture, Teamwork, Relentless Pursuit of Excellence, Dependability, and Exemplary Service.

Responsibilities

• Manage a full pre-litigation personal injury caseload from intake through settlement
• Review police reports, incident reports, medical records, and intake documentation
• Identify insurance coverage, request and analyze policies, and confirm policy limits
• Coordinate medical treatment and follow up on client care
• Request, review, and organize medical records and billing
• Help prepare demand packages, including liability summaries and medical summaries
• Serve as a consistent and compassionate point of contact for clients
• Maintain accurate case records within the firm's case management system

Requirements

• Minimum of 2 years of experience in personal injury case management
• Strong understanding of liability, damages, medical treatment, and insurance claim processes
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage a high-volume caseload
• Proficiency with case management software and Microsoft Office applications

Preferred Qualifications

• California personal injury experience
• Experience preparing demand packages and supporting settlement negotiations
• Experience coordinating medical treatment and reviewing medical records
• Bilingual English/Spanish is a plus

Benefits

• Performance-based bonus opportunities
• 9 paid firm holidays annually, plus additional paid time off
• 401(k) retirement program
• Fully stocked kitchen with snacks, beverages, and coffee
• Collaborative and supportive team environment