Personal Injury Case Manager Assistant

Responsibilities

• Assist Case Managers with pre-litigation personal injury matters
• Open and maintain insurance claims
• Request, organize, and track medical records, billing, and supporting documentation
• Maintain organized case files, records, and correspondence
• Track treatment status, deadlines, and outstanding case items
• Assist with demand package preparation including medical records and billing summaries
• Communicate with clients regarding treatment updates and case status
• Follow up with medical providers regarding records, bills, and liens
• Coordinate with insurance adjusters as directed
• Update case management software and internal tracking systems

Requirements

• 1+ year of experience in a California personal injury law firm or legal support role preferred
• Basic understanding of personal injury claims, medical records, and insurance processes
• Strong organizational and time-management skills
• Excellent attention to detail and follow-through
• Professional written and verbal communication skills
• Ability to work in a fast-paced environment
• Proficiency with Microsoft Office applications

Preferred Qualifications

• Experience with personal injury case management software
• California personal injury experience
• Experience coordinating medical records and billing requests
• Experience communicating with insurance carriers and medical providers

Benefits

• Clear growth path into a Personal Injury Case Manager position
• Monthly bonus opportunities
• Firm-sponsored events, outings, and celebrations
• Fully stocked kitchen
• 9 paid firm holidays annually plus additional paid time off
• 401(k) retirement program

About the Company

Block LLP is a rapidly growing plaintiff personal injury law firm dedicated to delivering exceptional results and exemplary service to our clients. Our culture is built around five core values: Vibrant Culture, Teamwork, Relentless Pursuit of Excellence, Dependability, and Exemplary Service.