Personal Care Specialist

Responsibilities

• Engage with and assist patients and customers in a retail environment
• Educate customers on products, consumption methods, and safety
• Recommend safe and effective regimens based on customer needs
• Maintain product knowledge and stay updated on industry trends
• Support retail operations including check-in, sales floor, and POS tasks
• Assist with fulfillment, receiving, replenishment, and inventory counts
• Ensure compliance with local and state cannabis regulations
• Maintain cleanliness and presentation standards throughout the dispensary

Requirements

• At least one year of customer service experience
• Must be 21 years of age or older
• Ability to work varying shifts including mornings, days, nights, and weekends
• Must pass required background checks and cannabis employment requirements
• Valid driver's license or state ID
• Ability to move inventory weighing up to 30 pounds
• Proficiency with POS systems and basic office software

Preferred Qualifications

• Specialty or customer-facing retail experience
• Prior cannabis industry experience
• Knowledge of cannabinoids and the endocannabinoid system

About the Company

Green Thumb Industries (GTI) is dedicated to promoting well-being through the power of cannabis. We foster an inclusive culture that celebrates diversity and is committed to championing economic opportunities in communities disproportionately affected by the war on drugs.