Personal Banker

Responsibilities

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being.
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products and services.
• Drive branch growth by identifying opportunities and making appropriate referrals to meet customer and business goals.
• Support everyday banking needs, including new account openings, service requests, and credit applications.
• Perform cash handling and teller line activities accurately while maintaining compliance and operational standards.
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or specialists.

Requirements

• 6+ months of customer interaction experience (can include work, training, military experience, or education).
• Ability to work a schedule that includes Saturdays.
• Must take and pass a required language assessment.
• SAFE registration is required at the time of employment.

Preferred Qualifications

• Prior experience in financial services or a highly regulated, customer-facing role.
• Experience building trust-based relationships through active listening and consistent engagement.
• Comfort initiating outreach via calls or emails to strengthen customer relationships.
• Military customer service experience working with service members or their families.
• Military experience handling money or sensitive assets with high accuracy.

About the Company

Wells Fargo is a leading financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our four reportable operating segments. We are committed to driving innovation, empowering communities, and helping our customers succeed.