Personal Banker

Responsibilities

• Build lasting customer relationships through proactive conversations to support financial well-being
• Lead discovery-driven discussions to understand customer needs and connect them with relevant banking products and digital tools
• Drive branch growth by identifying opportunities and making appropriate referrals to specialists
• Support everyday banking needs, including new account openings, service requests, and credit applications
• Perform cash handling and teller line activities accurately while maintaining compliance and operational standards
• Collaborate with branch teammates to ensure seamless customer handoffs and a high-quality experience

Requirements

• 6+ months of customer interaction experience (or equivalent through work, training, military, or education)
• Ability to work a schedule that includes Saturdays
• SAFE registration is required at the time of employment

Preferred Qualifications

• Prior experience in financial services or a highly regulated, customer-facing role
• Experience building trust-based relationships through active listening and consistent engagement
• Comfort initiating customer outreach via calls or emails to identify service opportunities
• Proficiency with digital tools and the ability to guide customers in adopting new banking technologies

Benefits

• Health, dental, and vision benefits
• 401(k) Plan
• Paid time off and parental leave
• Life, critical illness, and accident insurance
• Tuition reimbursement and scholarships for dependent children
• Commuter benefits and adoption reimbursement

About the Company

Wells Fargo is a leading global financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services, helping customers manage their finances with confidence across consumer and commercial sectors.