Personal Banker

Responsibilities

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being.
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products and services.
• Drive branch growth by identifying opportunities and making appropriate referrals to meet customer and business goals.
• Support everyday banking needs, including new account openings, service requests, and credit applications.
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance.
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or specialists.

Requirements

• 6+ months of customer interaction experience (or equivalent through work, training, military, or education).
• Ability to work a schedule that includes Saturdays.
• SAFE registration is required at the time of employment.

Preferred Qualifications

• Prior experience in financial services or a highly regulated, customer-facing role.
• Experience building trust-based customer relationships through active listening and consistent engagement.
• Comfort initiating outreach via calls or emails to strengthen customer relationships.
• Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns.

Benefits

• Health benefits and 401(k) Plan.
• Paid time off and parental leave.
• Life, critical illness, and accident insurance.
• Tuition reimbursement and scholarships for dependent children.
• Commuter benefits and adoption reimbursement.

About the Company

Wells Fargo is a leading financial services company that provides a diversified set of banking, investment, and mortgage products and services. We are committed to driving innovation, empowering communities, and helping our customers succeed through a culture of growth and inclusion.