Personal Banker

Responsibilities

• Deliver exceptional service by identifying customer needs and providing advice on financial solutions, including retail investments, lending, and small business solutions.
• Proactively engage with existing customers and prospects through needs-based assessments to grow loyalty and identify future opportunities.
• Recommend tailored banking solutions and guide customers toward digital and self-serve options to simplify their banking experience.
• Make credit recommendations for personal lending and home financing in accordance with bank policies and regulatory requirements.
• Apply risk management frameworks to protect bank assets and maintain the quality of the lending portfolio.
• Build new relationships within the community by generating appointments and reaching out to potential clients.
• Ensure compliance with all legal, regulatory, and ethical requirements, including identifying and reporting suspicious activities related to money laundering.

Requirements

• 2-3 years of relevant experience in financial services or a consultative sales role.
• Post-secondary degree in a related field or an equivalent combination of education and experience.
• Valid registration to sell investment products as required by the jurisdiction.
• Appropriate lending qualifications and designations.
• Strong knowledge of retail investments, lending products, and personal/small business banking needs.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficiency with digital tools, including tablets, smartphones, and online banking applications.

Benefits

• Competitive salary range.
• Comprehensive health insurance.
• Tuition reimbursement programs.
• Accident and life insurance.
• Retirement savings plans.
• Performance-based incentives and discretionary bonuses.

About the Company

BMO is a leading North American bank driven by a single purpose: to Boldly Grow the Good in business and life. With over 12 million customers, we provide personal and commercial banking, wealth management, and investment services across Canada, the United States, and globally. We are committed to an inclusive, equitable, and accessible workplace where our people can grow and make a lasting impact.