People Operations Senior Specialist

Responsibilities

• Manage the end-to-end employee lifecycle for the Brazil region and support expansion into new LatAm markets like Mexico and Chile.
• Act as an HR Generalist to ensure a seamless experience from onboarding to offboarding.
• Monitor ticketing traffic and SLAs, acting as an escalation point for complex People Operations queries.
• Utilize data-driven insights and dashboards to identify trends and drive continuous process improvements.
• Ensure operational compliance by maintaining a deep understanding of local labor laws and regulations in Brazil and LatAm.
• Serve as a Workday champion to ensure data accuracy and optimal working practices.
• Support payroll and benefits administration in partnership with internal teams and third-party providers.
• Lead local projects focused on automation, process evolution, and shared services development.

Requirements

• 3–4 years of experience in HR operations, preferably within a shared services environment or a fast-paced tech company.
• Strong knowledge of Brazil and LatAm labor laws and regulations.
• Analytical mindset with the ability to use data to improve people processes.
• Excellent written and verbal English communication skills.
• Ability to handle confidential information professionally and thrive in a hyper-growth environment.

Preferred Qualifications

• Previous experience working in Fintech or high-growth technology companies.

Benefits

• RSUs in a rapidly growing company.
• Flexible working model (hybrid).
• Annual self-development budget.
• Health and dental allowance for you and your dependents.
• 30 days of vacation plus additional "Me" days and a volunteer day.
• Paid 6-week sabbatical after four years of service.
• 18 weeks of paid parental leave.
• Food and meal vouchers.

About the Company

Wise is a global technology company on a mission to make moving money across borders instant, convenient, transparent, and much cheaper. We are building a new network for the world's money, for everyone, everywhere.